To save you from looking for a feature that does not exist, here is what Kanal does not offer today, with the solution to use instead when there is one.
WooCommerce and PrestaShop
Kanal has no native integration with WooCommerce or PrestaShop.
Alternative: in Settings > Stores (click your team name, then Settings), add a custom store, then send your orders, abandoned carts, customers and shipments with the Kanal Commerce API. This data triggers your automations just like Shopify does. See Kanal API user guide and Commerce API: send your store data to Kanal.
Zapier app
Kanal has no native Zapier app.
Alternative: create an automation with the Incoming Webhook trigger. Zapier, Make or any other tool can call its URL to send a WhatsApp message to a contact.
Shopify Flow
Kanal is not available in Shopify Flow.
Alternative: Kanal automations are triggered directly by your store events: order created, abandoned cart, shipment update. For a scenario specific to Shopify Flow, its HTTP request action can call the URL of a Kanal Incoming Webhook.
Using your number in the WhatsApp Business app
Kanal does not support coexistence: a number connected to Kanal cannot be used at the same time in the WhatsApp Business app.
Alternative: dedicate a number to Kanal and handle your conversations from the Inbox. See Can I reply to my customers from my phone with Kanal?
Sending stickers
Kanal cannot send stickers.
Alternative: send an image, or a GIF in a marketing template (MM Lite required). See How to add a GIF in WhatsApp?
Assigning a conversation or adding an internal note
The Inbox does not let you assign a conversation to a team member or add internal notes. Conversation tags, saved replies, snooze and message translation are not available either.
Alternative: if your team needs these features, handle your WhatsApp conversations from your support tool with the Gorgias, Crisp or HubSpot integrations.
Smart sending and frequency cap
Kanal does not automatically limit the number of messages a contact receives: there is no smart sending and no frequency cap.
Alternatives:
For a campaign, target a segment that excludes contacts who received a message recently ("Received" event over a period in hours, days or weeks). Segments require the Scale plan or higher.
For an automation, set re-entry in the flow settings: always, once per contact, or after a delay.
Sending at each contact's local time
A campaign is sent in a single time zone: Kanal does not send at each contact's local time.
Alternative: create one segment per country based on the phone number country (Scale plan or higher), then schedule one campaign per time zone.