How do I view my Meta invoices?

Where you find the invoices for your WhatsApp messages depends on how long your Kanal account has existed.

Recent account: Kanal invoices

On recent accounts, Kanal pays message fees directly to Meta. You therefore do not receive Meta invoices: you receive a Kanal invoice for each top-up of your message balance.

1. Click your team name in the workspace menu, then Settings.

2. Open the Invoices section.

3. Click Access invoices to open the billing portal and download your invoices as PDF files.

Older account: Meta's Billing Hub

On older accounts, messages are billed directly by Meta. In that case, the link on the Invoices page opens Meta's Billing Hub, where you can find and download your Meta invoices.

If the link redirects you to Meta, your account uses the former billing. If it opens the Kanal billing portal, your message invoices are Kanal invoices.

To manage your card or billing details, see Updating your billing and payment information. If a payment fails, see What should I do if my Meta invoices are overdue?.