Help Center

Go to Kanal

Book a call with the Kanal team

Book a call with our team: product demo, re-onboarding of your WhatsApp account, or technical support.

Some questions are easier to solve on a video call than in writing. We offer three types of appointments. Pick the one that matches your need.

Discover Kanal

You want to see the tool in action, understand what WhatsApp can bring to your brand, or assess whether Kanal fits your needs before committing.

Book a demo

Redo your account setup

You need to restart your WhatsApp account setup from scratch: change of number, new business portfolio, reconnection after an interruption, or an onboarding left incomplete. We go through the process with you, step by step.

Book a WhatsApp re-onboarding

Solve a technical issue

You are facing a specific malfunction: an automation that does not trigger, an integration that does not sync data, a rejected template, a sending error. This slot is dedicated to technical troubleshooting.

Book a technical support call

info icon
Before your call: for a technical issue, have the name of the automation or campaign concerned ready if possible, along with a screenshot of the error message. This lets us get straight to the point during the call.
Did this answer your question?
😞
😐
😁