Kanal supports the MCP (Model Context Protocol). You can query your Kanal account from your AI assistant, in natural language, and ask it to prepare segments, campaigns, automations or templates.
MCP is a standard that lets an AI (Claude, ChatGPT, Cursor, etc.) connect to an external tool. Once Kanal is connected, your assistant accesses your data and can answer with the real context of your account.
Statistics: ROAS, attributed revenue, read rate, click rate, performance per campaign or per template.
Conversations: read WhatsApp exchanges with your customers, search the history, summarize recurring requests.
Contacts, lists and segments: view your database, opt-in statuses and the composition of your segments.
Campaigns and automations: view their configuration and results.
Segments and lists: create a segment from the criteria you describe, create a list, add or remove contacts, update a contact's variables.
Campaigns, automations and templates: the assistant creates drafts that you find in Kanal.
Magic links and settings: create a magic link, update some of your account settings.
Inbox: reply to a customer in an open conversation, when you ask for it.
When you connect, you choose the permissions granted to the assistant: 12 permissions in total, 9 of which are write permissions. Each write permission also requires the matching right in your Kanal team.
Free: no MCP access.
Pro: read only.
Scale and Business: read and write.
The connector works with the main AI assistants: Claude, ChatGPT, Claude Code, Codex and Cursor.
In Kanal, click your team name, then Settings.
In the Developers section, open the MCP page (AI apps).
Select the AI assistant you want to connect Kanal to and follow the instructions shown.
Your assistant redirects you to Kanal: log in, choose the permissions and authorize access.
"What is the ROAS of my campaigns over the last 7 days?"
"Summarize my customers' most frequent questions this week."
"How many contacts are in my VIP segment?"
"Create a segment of customers who ordered at least twice in the last 90 days."
"Prepare a campaign announcing our new arrivals to my VIP segment."
"Create a welcome automation for customers who write HELLO."
Your connection is private and specific to your user account.
Usage limits apply: up to 5,000 read calls and 500 write calls per day, with an additional limit on calls made in quick succession.
You can disconnect MCP at any time from the same MCP page.
If your assistant cannot see your data or cannot create items, check your plan and the permissions you granted.
